Privacy policy
Environ Property Services Ltd is the data controller and is committed to complying with our legal responsibilities under data protection law. We take your privacy seriously and will ensure your personal information is kept secure. We encourage you to read this policy before using our services. When we collect, use, share, retain or do anything else with your personal information (known collectively as ‘processing’) we are regulated under the General Data Protection Regulation (GDPR) and are responsible as ‘controller’ of your information. This policy applies to personal and other information that we hold about our customers, either regular contract customers or general customers and explains:
What information we collect and why we collect it; How we use the information we collect;
How to access the information we hold about you. This Privacy Notice may vary from time to time so please check it regularly.
Information we collect
In order to provide the best service to our customers, we may collect and process the following data: The information you provide when calling our services, emailing us or making a website enquiry. This may include your name, address, email, telephone number and any site access codes and purpose of using our services. Information to measure or understand the effectiveness of the advertising we use for our customers. Information about the performance of our service and your use of it, including frequency, dates, times of use and payment information.
Details of your visits to our website including but not limited to traffic data, location data and other communication data obtained.
ENVIRON PROPERTY SERVICES
Company Registration No: 08601905 Registered Office: 123 Munster Rd Fulham London SW6 6DH
25th May 2018
Our purposes for processing your personal data to enable us to carry out our obligations arising from contracts or jobs that we enter into with our customers and to provide the information, products and services necessary to provide and continually improve our services to our customers.
To contact you to confirm or change arrangements and/or appointment times. To send out account statements, invoices or service agreements either via email or post. To monitor and continually improve the efficiency and functionality of our services for all customers. For internal data analysis and statistical purposes. To measure or understand the effectiveness of the advertising for our business and to ensure its relevant.
In order to comply with our own legal obligations, e.g. health and safety Data controller and contact details For the purposes of relevant data protection legislation, we are controller of your personal data and as controller we use the personal data we hold about you in accordance with this privacy notice. If you need to contact us in connection with our processing of your personal data, you can contact us either by email at:
ricky@environps.co.uk or by post to:
ENVIRON PROPERTY SERVICES
123 Munster Rd Fulham London SW6 6DH
If you have any concerns or complaints regarding your personal data, please refer to the Information Commissioners Office or other relevant supervisory body. Please see https://ico.org.uk/concerns/ for how to do this.
Disclosure of your information
All personal information you provide to us will not be given to third parties unless we are required to do so by law
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GOODBased on 185 reviewsTrustindex verifies that the original source of the review is Google.Lufi Ditia Prabandari2024-09-21Ricky restored my home after an incident. He was punctual, professional, and thorough. Impressed with his quick work and prevention of damage. Quality exceeded expectations, would hire again. Highly recommended!Trustindex verifies that the original source of the review is Google.swag banna2024-09-19Ricky had great knowledge and gave exceptional service for my home issue. He was professional and courteous. His attention to detail and explanation of the problem impressed me. Ricky's expertise and friendliness gave me confidence in the work. I highly recommend him for any home maintenance needs. Thank you for a job well done!Trustindex verifies that the original source of the review is Google.Margherita Brichetto2024-07-08Emily has provided excellent customer service throughout this process. We booked a survey for a flat we are purchasing. The purchase has been dragging a bit, so I highlighted how important it was to have the survey and report in the shortest amount possible. My appointment was initially booked for the following week, but I received a call a few hours later to check if I would be available to have it the following day, due to a cancellation. On survey day, we received the report (quite well done, with pictures and quotes) before the end of the working day. Highly recommended company, it was a pleasure working with them.Trustindex verifies that the original source of the review is Google.Zia Ali2024-07-05Environ have been excellent. Friendly, helpful customer service on the phone. Today I had Adam, one of the engineers, proofing/sealing multiple entry points for mice and rodents in my flat. There were many cavities to seal up and Adam meticulously assessed the property over several hours. He was very respectful, friendly, and diligent. I felt confidence in what he was doing. I recommend this excellent family-ethos company and their professional hard working team.Trustindex verifies that the original source of the review is Google.marnie serpell2024-06-25Jordan and Cormack were just wonderful . Professional , tidy, explained everything, answered questions and explained even more, punctual . Could not have asked for nicer people to help me sort this mess out and I really hope they will be here for the sequel , coming soon to a drain near me! Really great team . Thank you so much..mTrustindex verifies that the original source of the review is Google.Cabinet Oblique2024-05-23Excellent service and excellent team, very knowledgeable. We will use them again for sure. Thanks all.Trustindex verifies that the original source of the review is Google.Sallie Redman2024-05-10We were pleased. They dealt with mould issues promptly and professionally. The tradesmen were helpful and booking was easy and straightforward.Trustindex verifies that the original source of the review is Google.Indy West2024-04-27Great to work with! We're very happy with the repairs we had done to both the facia of our apartment and the interior - Louie in particular was brilliant. Thanks, Environ!
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